Lesson of the day: never assume a damn thing

On my website, I display a map of where my clients are, all over the world. Mostly because I like messing around with Google Maps via the Maps Javascript API--it's really powerful and you can do some really cool things with it.

All of a sudden, my map went wonky. The markers would all show, but no background map or imagery would show at all!

I spent HOURS today trolling through StackOverflow, forums, etc., and finally discovered the problem.

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Say Goodbye to Not Provided

Google Webmaster Tools newly-announced Search Analytics brings with it a rescue from the dreaded [not provided] debacle of the past 3 1/2 years.

Google's talking about "more precise data" etc. in the new Search Analytics report--referring to the massive data issues in the old Top Queries and Top Pages reports in Webmaster Tools, where often the numbers were totally hallucinogenic, attributing 10s of thousands of clicks at a time to the wrong landing pages and many other errors.

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Yext Claim Listing Bug

In trying to help a client of mine fix some nutty listing info on Citysearch, I was instructed by Citysearch support people to click the "Unlock listing" link on the page.

OK, I can do that...

But that takes you to Yext, who apparently is attempting to manage this process. I say "attempting", because here's what you get:

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The Problem with Google’s Monopoly

no option to leave a review

If Google+ reviews are so important, how come it's so difficult to leave one on a mobile device?

I'm not one of those who think Google is inherently evil, and that everything they do is a devious attempt to trick us into spending more on AdWords. OK, some of what they do is...but they're a for-profit company, and need to do their best to make a buck for their shareholders...and that's OK.

The problem with having a virtual monopoly on any given space is that there's no real incentive to be better than the competition. If you release a version of your software and it's got problems, the customers won't leave you in droves because--well, you're really the only game in town.

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