I’m not one of those who think Google is inherently evil, and that everything they do is a devious attempt to trick us into spending more on AdWords. OK, some of what they do is…but they’re a for-profit company, and need to do their best to make a buck for their shareholders…and that’s OK. The problem with having a virtual monopoly on any given space is that there’s no real incentive to be better than the competition. If you release a version of your software and it’s got problems, the customers won’t leave you in droves because–well, you’re really the only game in town. Continue reading The Problem with Google’s Monopoly →

I’ve been a huge fan of the MozLocal tools for submitting and managing location information for my clients. David and team have just launched a major update to the tools–one I had the privilege of beta testing (if only Google’s released tools had NEAR the quality of Moz’s beta products! #donerantingfornow). Continue reading MozLocal update →